Waiting over 30 minutes to check in while Madelyn at the front desk had a personal conversation about her upcoming weekend plans. I would definitely recommend giving the 8oz Burger Bar a try if you go visit Horseshoe Tunica.Terrible/non-existent customer service. With all the precautions in place, I think they did a great job and the food spoke for itself! Total rating would be about a 4.5 if things were operating as they would have pre-COVID.

If we needed something, they made sure we got it, social distancing and precautions were maintained. They made the best of the restrictions of COVID-19 by asking from their work stations if we needed anything and asking us if the food was good. The staff working the 8oz Burger Bar were friendly, helpful, personable and always met us with a smile. Eating choices in the casino were limited due to COVID-19, but I am glad this place was open and serving. On previous trips to Tunica, we always ate at the steakhouse or the buffet. We ended up eating there several times over our trip. next morning and they whipped up some eggs, hash browns and sausage to rival our local hometown restaurant. We found our way back there for breakfast the.

We ate there the first night and our burgers were delicious! The fries are amazing. We traveled to Horseshoe Tunica this past weekend and it was a pleasant surprise to eat at the 8oz Burger Bar. I have never had this problem with the day shift. It will be a while before i go back at night. the BLT was just slapped together and half of the bacon and lettuce laying loose in the box. i had waited 25 minutes for a BLT and a burger. After another 6 or 7 minutes i finally got my food. How could it be cooking when they just found the ticket. when i complained they said mine was cooking now. He started looking thru the stack of completed tickets and found my ticket about 10 from the top meaning they had skipped my ticket. The expeditor said he did not have my ticket. When they called out 14, 15 and 16, i went to the counter to check on mine. They were calling out ticket numbers and i had number 12. Granted they were busy but the way if was treated was uncalled for. Unfortunately, Saturday night was terrible.

We really love going to 8 oz burger bar and in the past have always received good service and food.

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